Customer Survey
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Company:
*
Process Engineer:
*
Please check all that apply and describe if other:
1. What type of assemblies are being processed?
Plated Through Hole
Surface Mount (Fine Pitch) (BGA's) (LCC's)
Cable
Wire Harness
Flex
Hybrids
Other
Solder Mask
2. Soldering Method?
3. What type of flux/residues are being cleaned?
Wave Solder
Reflow
Hand
Other
4. What type of cleaning machinery is being used?
R (Rosin/Resin)
RA (Rosin/Resin)
RMA (Rosin/Resin)
Water Soluble (Organic Acid flux)
Low Solid flux (No-Clean)
Other (i.e., light oils, buffing compounds etc.)
5. What type of cleaning chemistry is being used?
Batch (Dishwasher)
Inline (Conveyorized)
Ultrasonic (Tank)
Other
Model number/name
6. Current Cleaning Process
Vapor Degreaser
Emulsion/Semi Aqueous
Aqueous based/or Saponifiers
Formula#/Name
7. What parameters does the current chemistry operate at?
Method - Spray
Method - Immersion
Method - Other
Pre-Wash Dwell Time
Pre-Wash Temperature
Pre-Wash Concentration of chemistry
Wash Dwell Time/conveyor speed (feet per minute)
Wash Temperature
Wash Concentration of chemistry
Rinse - D.I. Water
Rinse - Reverse Osmosis Water
Rinse - Tap Water
Rinse - Other
Rinse Dwell Time
Rinse Temperature
Number of Rinses
Dry - Oven
Dry - Vacuum
Dry - Airknife
Dry - Other
Drying Temperature
Drying Time
8. What are the problems with current cleaning processes/chemistry?
% of chemistry, if mixed with water, is being used?
Temperature that is required for it to clean effectively?
Monthly usage in gallons of current chemistry?
Name, Type and # of that chemistry?
Price per gallon?
Price per 55 gallon drum?